1.1 What Settlewise is

Settlewise is a technology platform used for efficiently renting and leasing residential, commercial, industrial and agricultural spaces across India without paying any undeserving brokerage fees.

1.2 Role of Settlewise

Settlewise:

• acts primarily as a marketplace for connecting landlords and tenants;
• acts secondarily as an intermediary to facilitate communication, KYC, and certain payment and documentation tools;
• is not a broker, agent, property dealer, or representative of either party; and
• is not a party to any rental, lease, or licence agreement between users.

1.3 No Brokerage – Only Platform Fees

Settlewise does not charge brokerage. We may charge subscription fees, listing fees, platform/service fees, and paid feature fees ("Platform Fees"). Our revenue model may evolve, and future models may be introduced, but Settlewise will not charge "brokers' commission" as traditionally understood.

1.4 Territory

The Platform is accessible Pan India, with an initial focus on Tier 1 cities. The Target user base is nationwide, but the governing law and jurisdiction remain as defined in Section 28 below.

2.1 When you:

• install or access the app,
• sign up or create an account,
• click "I Agree", "Sign Up", "Register", "Continue" or similar, or
• continue using the Platform after an update,

you are deemed to have read, understood and accepted these Terms and our Privacy Policy.

2.2 You acknowledge that this T&C is not the Rent Agreement.

Separate rent/lease agreements will govern individual transactions between landlords and tenants.

3.1 You must:

• be at least 18 years old;
• be legally capable under the Indian Contract Act, 1872; and
• not be disqualified or prohibited under any law,

to use the Platform as a registered user.

3.2 Minor / legally incapable users

Minors or otherwise legally incapable persons are not permitted to create accounts or be parties to rental transactions on the Platform. They will be filtered out through KYC requirements and may not lawfully use Settlewise to enter binding agreements.

28.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

28.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 2015, as amended from time to time.

The arbitration shall be conducted by a sole arbitrator appointed by mutual consent of the parties, or in the absence of such consent, by the courts at Gandhinagar/Ahmedabad, Gujarat. The seat of arbitration shall be Gandhinagar, Gujarat, and the language of arbitration shall be English.

The parties agree that the award of the arbitrator shall be final and binding. Nothing in this clause shall prevent Settlewise from approaching:

• the courts at Gandhinagar/Ahmedabad, Gujarat, or
• any other court of competent jurisdiction

for interim, injunctive, or equitable relief, including orders to protect the Platform, data, intellectual property, or prevent misuse or fraud.

28.3 Jurisdiction of Courts

Subject to the arbitration clause above, the courts at Gandhinagar/Ahmedabad, Gujarat shall have exclusive jurisdiction over:

• any proceedings related to the arbitration,
• interim or emergency relief applications, and
• any dispute not arbitrable in law.

The parties expressly agree that no other court, forum, or jurisdiction shall have authority over such matters.

29.1 Entire Agreement

These Terms, together with the Privacy Policy and any specific product terms, constitute the entire agreement between you and Settlewise concerning the Platform.

29.2 Severability

If any provision is held invalid or unenforceable, the remaining provisions shall continue in full force. The invalid provision shall be replaced with a valid one most closely reflecting the original intent.

29.3 No Waiver

Failure or delay in exercising any right under these Terms does not constitute a waiver. A waiver must be in writing.

29.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Settlewise may freely assign or transfer its rights and obligations to any affiliate or successor.

29.5 Notices

Official notices to Settlewise must be in writing to our registered address or notified email. Notices to you may be sent via app notification, email, SMS, or posted on the Platform.

29.6 Relationship

Nothing in these Terms creates any partnership, joint venture, employer-employee, or agency relationship between you and Settlewise.

29.7 Grievance Redressal

In accordance with Applicable Laws, Settlewise has established a Grievance Redressal mechanism to address user complaints and concerns relating to the Platform, Services, data usage, or these Terms.

Users may contact the Grievance Redressal Officer at:

• Contact: +91 99988 22554
• Email: team@settlewise.in
• Address: 127, Shree Rang Plaza-95, Gandhinagar Bypass Road, Randesan, Gandhinagar - 382426, Gujarat, India

Settlewise shall make reasonable efforts to acknowledge and resolve grievances within 15 working days of receipt. The grievance mechanism is limited to platform-related issues and does not involve adjudication of landlord-tenant disputes.

30.1 Right to Amend

Settlewise reserves the sole and absolute right to add, modify, amend, suspend, or delete any part of these Terms & Conditions, the Privacy Policy, or any feature of the Platform at any time, with or without prior notice, at its discretion.

30.2 Communication of Changes

Settlewise may notify Users of changes through any of the following methods:

• updating the "Last Updated" date at the top of these Terms;
• displaying an in-app or website notification/pop-up;
• sending an email, SMS, or alert (where feasible);
• requiring renewed acceptance through a clickwrap prompt for material changes.

You agree that such methods are sufficient and valid notice of amendments.

30.3 Binding Nature of Amendments

All amendments become effective immediately upon being posted or published on the Platform, unless a later effective date is specified.

Your continued access or use of the Platform after such changes constitutes:

• your acknowledgment of the updated Terms, and
• your agreement to be bound by them.

31.1 No Liability for Force Majeure

Settlewise shall not be liable in any manner whatsoever for any failure, delay, interruption, suspension, or inability to provide the Platform or any Services, whether in whole or in part, if such failure or delay is caused, directly or indirectly, by a Force Majeure Event.

31.2 Broad Definition of Force Majeure

Force Majeure Events include, without limitation:

• acts of God, natural calamities, floods, lightning, earthquakes, cyclones, storms;
• fire, explosions, electrical failures, accidental infrastructure damage;
• epidemics, pandemics, contagious disease outbreaks, quarantines, or public health emergencies;
• war, invasion, armed conflict, civil unrest, riots, insurrection, terrorism, sabotage;
• governmental orders, regulatory changes, bans, restrictions, judicial directives, investigations, or new compliance requirements affecting operations;
• failures of utilities, power grid disruptions, server crashes, DNS failures, systemic internet breakdowns;
• cyber-attacks, hacking, ransomware, malware, unauthorized access, denial-of-service attacks, or any other digital security incident;
• labor disputes, strikes, lockouts, or industrial disturbances not attributable to Settlewise;
• failures, downtime, or non-performance of third-party service providers, including cloud hosts, payment gateways, KYC partners, telecom partners, or integrated platforms;
• any event making performance commercially impracticable, unsafe, unlawful, or impossible in Settlewise's reasonable opinion.